Privacy Policy

This Privacy Policy applies to the use of our website, mobile app, and online services provided by Gala Boxe Casino de Montreal (collectively referred to as "Services"). It outlines how we collect, store, and use personal data.

We are committed to maintaining the trust you place in us when sharing your information with us. This policy is designed to help you understand what information we collect about you, why we need it, and how we keep it secure.

What We Collect

We may collect the following types of data:

Personal details such as name, email address, phone number, and physical address
Profile information including interests, preferences, and behavior related to our Services
Information collected through cookies or similar technologies (e.g., login history, page views)
Communication records with us via emails, telephone calls, live chats

Why We Need Your Data

We collect your data for several reasons:

To provide you with access to the Services and ensure a secure user experience.
To improve our Services by gathering insights on usage patterns, preferences, and feedback.
To communicate with you about promotions, new features, or security updates related to our Services.
For research purposes to better understand user behavior.

How We Use Your Data

We use your data in accordance with this Privacy Policy:

To create a secure online environment for users by processing login credentials and tracking user activity.
To personalize the Services based on your interests, preferences, or usage history.
For internal research purposes to improve our Services.
As required under Canadian law or provincial regulations.

Data Protection

We ensure that:

Data is stored securely in a protected environment with restricted access.
We regularly update security measures to prevent unauthorized access.
Personal data is deleted upon request, and when no longer necessary for the original purpose.

Sharing Your Information

We may share your information under specific circumstances:

With authorized employees or contractors who require it to perform their duties.
To comply with regulatory requirements in Canada.
In case of a business transfer, such as acquisition by another company.

However, we will not sell, rent out, or trade any personal data without your consent. We prioritize confidentiality and will take reasonable efforts to notify you before sharing your information.

Your Rights

As our user, you have the following rights:

To request access to your personal data.
To correct inaccurate or outdated information.
To withdraw your consent for future processing of personal data.
To delete any personal data if no longer necessary for its original purpose.

Data Retention

We retain your data as needed to fulfill our purposes:

Personal details: For the duration specified in relevant laws and regulations (up to 6 years).
Profile information: As long as you remain active with our Services or for a period of up to one year after account closure.
Communication records: Until deletion upon request or when no longer needed.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time to ensure compliance with evolving regulations and best practices in data protection.

If we make significant changes, you will be informed through our website, app updates, or direct communication. Your continued use of our Services implies consent with these updated terms.

Thank you for choosing Gala Boxe Casino de Montreal's Services. We value your trust and will strive to maintain the highest standards in data protection and security.